Digital Desk, New Delhi. After a user on social media recently claimed that his OnePlus Nord 2 had exploded, the smartphone brand on Tuesday reacted to it. The company said that we take such matters very seriously and has already reached out to the user to collect details for further investigation.
The brand told IANS, “We take such incidents very seriously. Our team has already reached out to the user and we are in the process of collecting the details to check the same.
A user who goes by the name Suhit Sharma tweeted: Never expected this from you hashtag oneplus nord2 blast See what your product has done. Please be ready for the consequences. Stop playing with people’s lives. The guy is suffering because of you. The user shared pictures of the injury with a OnePlus device.
He further added in another tweet, OnePlus is in constant touch with us and the R&D team is working on the matter. We are cooperating with them to resolve this matter. Earlier, another Twitter user had also claimed about the explosion of the OnePlus Nord 2 in his tweet and later deleted the post without uploading any picture of the purportedly detonated device.
The company later denied the claim, saying that an investigation revealed that the case was false and that no OnePlus products were involved.